Your safety is our top priority. We are committed to ensuring you receive the safest care possible and have put in place numerous measures to ensure your protection. We invite you and your family to be active participants in your care and a partner with your caregivers.
Sharp HealthCare is constantly evaluating and implementing ways to improve patient safety. Please speak up when you have questions or concerns.
Ways We Keep Our Patients Safe
- Accurate Patient Identification
- Electronic Health Record
- Preventing Infections
- Safe Medication Practices
Accurate Patient Identification
Patient safety begins with ensuring we provide the right care to the right patient every time. It starts with the registration process. When you check in at a Sharp facility and throughout your stay, we will confirm your identity by asking you a series of questions — such as your date of birth, the reason you are being treated and other identifiers. We know this can be annoying, but we have implemented this process to protect you and to ensure we are giving you the treatment that you need. We want you to feel comfortable asking questions. Please speak up if someone does not confirm your identity before giving you your medication or starting any treatment.
Electronic Health Record
Your electronic health record is an important part of your care at Sharp. It protects your safety by providing:
- Access to complete patient records, as well as home and hospital medication lists, so all of your caregivers can easily see your records
- Real-time test results so your caregivers can immediately respond
- Electronically generated prescriptions with automatic drug interaction checks
- Interactions between medications
- Easy-to-read notes so no caregiver has to decipher another's handwriting
- Timely safety information
Keeping our patients free from infections is one of our highest priorities. At Sharp HealthCare, we follow national best practices for sterilization, medication administration and staff training to prevent infections.
The No. 1 way to prevent infection is to wash your hands. We invite you to partner with us to prevent infection by:
- Washing your hands often — after using the bathroom, and before and after eating or handling food
- Asking your visitors to wash their hands when they enter your hospital room
- Asking your caregivers to wash their hands if they did not do so upon entering the room
Safe Medication Practices
Medication safety is key for all health care organizations, including Sharp HealthCare. We encourage you to be an active participant in your own health care. When you come to the hospital, bring a complete list of all your current medications — including all prescribed medications, over-the-counter medications, vitamins and supplements. You do not need to bring your prescribed medications with you, as they will be provided during your stay. However, if any medication is likely to cause a negative reaction, you may not receive it while in care. If you aren't receiving medications you usually take, be sure to speak up and ask why.