First Touch Patient Care Class

Monday, Aug. 4

A required class for Sharp Grossmont Hospital new employees to learn about the First Touch philosophy and key concepts in an interactive session.

Monday, Aug. 4, 10 am to 12 pm
Sharp Grossmont Hospital Women's Center
Conference Rooms 1-2
5555 Grossmont Center Drive
La Mesa, CA 91942
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    For more information, please call 1-800-827-4277, Monday through Friday, 8 am to 6 pm.

Presented by Sharp Grossmont Hospital

First Touch is a philosophy, process and skill set designed to help us better connect with people and create more meaningful relationships with patients, families, guests and coworkers. It is a way for employees to continue to enhance The Sharp Experience. Participants will learn First Touch key concepts through interactive discussions, story-telling and role-playing exercises.

Sharp Grossmont Hospital new employees (both clinical and non-clinical) are required to attend this course. If you have questions or concerns regarding your requirement to attend, please contact your supervisor.

Cancellation Policy

If you need to cancel your registration for this event, please call 1-800-82-SHARP (1-800-827-4277) Monday through Friday, 8 am to 6 pm, or login to your account to cancel online.

Presenter Information

Kiah Young is the instructor for the First Touch Champions course. She has worked for 15 years at Sharp HealthCare and is also a regulatory affairs coordinator.


No CEUs for this course.

Parking Information

All visitors to the Women's Center park in the main parking structure (structure 2), adjacent to the main entrance to the hospital. Parking is free for visits under an hour. For one to four-hour visits, the rate is $3. Fees beyond 4 hours are an additional $2 every 15 minutes with a maximum of $20 a day. A multiday parking pass is available from the parking attendant for $15.