Quality Employee Video

Colleen Murphy, RN: I’ve been with Sharp 29 years and I can tell you after all those years, there is truly a commitment to excellence and quality. Having been here at the very inception of The Sharp Experience, and as it has grown and become our culture and our being, it has changed how we do everything that we do as nurses, as pharmacists, as staff. We’re on a journey to transform the health care experience. Our goal is to be the best place to work, the best place to practice medicine and the best place to receive care. That is what we all strive for, that physicians want to come here and practice medicine, that what we do is innovative, with high quality, with excellence. Every day we want to be the very best we can be.

Lee Remington-Boone, MD: The Sharp administrators are fantastic. I’ve really been totally impressed. They are bright, they are well-trained, they are diligent. The patients are comfortable talking to them.

Colleen: It is a very empowering place to work as a nurse.

Flor Lacson, RN: We as the operating room nurses are the advocates of the patients, especially under anesthesia. So I try to be compassionate with the patient. I put myself, like as if I am the patient.

Colleen: Basically it is about the Golden Rule. What we do in The Sharp Experience is about treating each other the way that we’d want to be treated, the way that we want our family treated.

Sam Minero, RN: It’s what I do, it’s my life, it’s my dedication. It’s what I’m, what I was meant to do.

Colleen: We’re very excited about the new Sharp Memorial Hospital. It’s the first new hospital in San Diego in the last 15 years, and it’s really dedicated to clinical excellence in the 21st century. You sense it when you walk in. There is a commitment to excellence and quality in caregiving that is unique. I was very privileged to go with a contingent from Sharp to Washington, DC, to receive the Malcolm Baldrige Award for Quality. This is a national award given by the President to organizations that have achieved a high level of quality and excellence. We have two hospitals that are Magnet-designated. That is the gold standard for nursing. Only 5 percent of the hospitals in the United States ever achieve that. That’s very unique to have all of those things happening in one organization, simultaneously. I have had so many young nurses come to this hospital, or even people from across the United States who heard about The Sharp Experience, saw some of what we do, and said I’ve come to work here because I want to be part of this.

Megan Mueller, Hand Therapist: When I was in college I did a rotation in hand therapy. When I got out of college I got a job in Florida in a small little hand clinic, and then came out to San Diego specifically for the job here at Sharp, for hand therapy. And it just seemed completely different than I had ever, than I had ever seen any other organization work. And so from that day forward I’ve just jumped on the Sharp Experience boat.

Anna Curran, RN: This hospital, and I’ve worked at many of them in San Diego, and being a nurse for about 20 years now, I won’t leave this place. They’ll have to drag me out.