Barbara Lubin was on the receiving end of The Sharp Experience during a difficult time in her life. These days, she's passing it on as a volunteer at Sharp Mary Birch Hospital for Women & Newborns.
Barbara's husband was a frequent patient at Sharp Memorial Hospital for a couple of years. She would come with him for his surgeries and procedures and was always grateful for the caring staff and how gracious they were to her husband, and also to her.
"Everyone was so wonderful and professional. The staff was interested in helping me and I wasn't the patient. Their kindness couldn't go unnoticed," said Barbara.
After her husband passed she wanted to give back to the people that had helped her through such a difficult time. She had 36 years of experience in retail sales and really enjoys interacting with and helping people. Barbara had volunteered for many years helping people learn to read and on public radio reading for the blind community. Those volunteer experiences enhanced her life.
In 2005 she joined the Sharp volunteer team and gladly started in the New Beginnings Boutique & Gift Shop at Sharp Mary Birch Hospital for Women & Newborns.
"It's a happy store and I love people and sales," said Barbara. "I even learn new things about what new moms need to know."
Barbara volunteers twice a week and since she began in 2005 has helped people in the boutique for more than 3,500 hours.
A customer wrote, "I just wanted to tell you how happy I am with the service I was given today from Barbara in your gift shop. I ordered via phone and Barbara made it very, very easy and was extremely helpful. Excellent customer service! Thank you so much! Barbara made sure my order was taken and delivered within 20 minutes! Amazing, thanks again."
"I enjoy being useful, seeing the new babies and using my lifetime customer service skills," said Barbara.
Barbara helps organize the store, greets people and sells items that benefit the customers.
For More Information
To learn about becoming a volunteer at Sharp Mary Birch Hospital for Women & Newborns, visit Volunteer Opportunities. If you have any questions, please read our Frequently Asked Questions. To contact the volunteer office, please call 858-939-3588, email firstname.lastname@example.org or stop by our office located in Trailer E (directly behind the Rehabilitation Center) at 2999 Health Center Drive, San Diego, CA 92123.