Important Phone Numbers

Please refer to the following list of important patient contact information for assistance obtaining medical care and services at Sharp Rees-Stealy:

To schedule or cancel a family medicine, internal medicine, OBGYN or pediatrics appointment:
Call 858-499-2600, Monday through Friday, 7 am to 6 pm, or go to our online Appointment Center.

To speak to your doctor or obtain health care advice:
Call 858-499-2600.

To select a Sharp Rees-Stealy physician:
Call 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 8 am to 6 pm.

To obtain the phone number for any specialist office or department:
Go to our online Specialty Department Directory or call 858-499-2600.

To contact us using a TTY device:
Call 858-499-4645.

To ask about a procedure or pre/post test:
Contact the department where the test is being performed.

To call an ambulance or go to the emergency room:
If you have an injury or condition that you believe is life- or limb-threatening, call 911 immediately. If you believe that a delay will not seriously jeopardize your health, contact your physician's office at 858-499-2600, 24 hours a day.

To refill your prescription at a pharmacy:

  • Contact your pharmacy directly — do not contact your doctor even if there are zero refills available on your prescription

To inquire about claim status, eligibility, benefits information, a denial/appeal letter:
Contact your health plan by calling the number on the back of your insurance card.

To inquire about a bill or statement:
Contact Sharp Rees-Stealy Customer Service 858-499-2410, Monday through Friday, 8 am to 5 pm.

To register or obtain information about health education programs, screenings or special events:
Contact Sharp's physician referral at 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 8 am to 6 pm.

To obtain information about your health plan benefits:
Contact your health plan member services department.

To obtain directions to any of the Sharp Rees-Stealy Medical Centers:
Call 858-499-2600, or go to Maps.

For special needs, complaints, questions or compliments:
Contact a Sharp Rees-Stealy patient liaison, Monday through Friday, 8 am to 5 pm, at the following phone numbers:

  • Carmel Valley, Rancho Bernardo and Scripps Ranch: 858-521-2325
  • Chula Vista and Otay Ranch: 619-397-3084
  • Del Mar: 858-309-3160
  • Downtown, Point Loma, San Diego and Outpatient Pavilion: 619-446-1550
  • El Cajon, La Mesa and La Mesa West: 619-644-6974
  • Genesee: 858-616-8061
  • Kearny Villa, Mira Mesa and Sorrento Mesa: 858-653-6159
  • San Carlos: 619-644-6002
  • Program Coordinator: 619-446-1550

For additional details, see Sharp Rees-Stealy Locations.