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Boy #1: I was surfing, and there was like some sort of rock, hard thing, and I fell on it, my foot hit it, and then I just felt pain.
Boy #2: I was surfing at the hotel, in the beach, and I was walking out and I stepped on a rock.
Katy Green, RN, Manager, Emergency Department: They come in with sprains, bruises, lacerations. Stingray injuries are pretty prevalent in the summertime.
Rebecca Osgood, RN: They think that they’ve been bitten by something, and they come in pretty frightened. There is venom, and it’s very painful. And it gets worse and worse and worse, and so we calm them down, we put their foot in hot water. And you need a tetanus shot.
Doctor: This is a stingray, and it hides in the sand. And when you step on it like that, it comes up like this. Boink. You can have that stingray.
Mother of Young Patient: Wow.
Doctor: So you can show everybody how it happened.
Muriel Rakotomahanina, RN: These puppets come from a volunteer that works in the hospital. And at times she’s been a patient here herself. You know, it breaks the ice. The fear of the emergency room. Look at this little pig. It’s like the cutest thing. But this is just her way of giving back to her community.
Rebecca: We get a lot of people from the Convention Center, everybody from downtown. A lot of the hotels recommend us, even people from North County.
Katy: We do the tough medicine, too.
Katy: Tell me what happened today.
Female Patient #1: I have a seizure disorder.
Female Patient #1: I had a seizure in the car.
Muriel: You have to be attentive, you know, to what the questions and their concerns are.
Female Nurse: Now she had a fever of 104.
Muriel: Ooh. Is there any other concerns that you have right now?
Female Patient #2: I just want to feel better.
Katy: We get surfboards, bikes, skateboards, injuries of that kind. But they’re people, not just the injured ankle.
Female Nurse: We’re going to take three quick pictures of your ankle.
Muriel: Sometimes we just tend to go, go, go, but you put yourself in their shoes.
Dr. Richard Prince, Emergency Medicine: Good news is, there’s no fracture. But that doesn’t mean there’s nothing wrong with you. Sprains can take four to six weeks to heal. What a sprain is, it’s ligaments that get stretched, OK? And so they lose some of their tensile strength. And when they’re partially torn, they can be completely disrupted with another injury that wasn’t as serious as the first.
Muriel: So we are in a position to empower these teenagers to be in charge of their own health. And that’s where we play a part.
Teenage Male Patient: So when do you recommend getting off the crutches and just walking?
Muriel: A patient that needs a crutch, we would show them how do you use it safely.
Female Nurse: The hurt foot and put it in front. Hurt foot first.
Teenage Male Patient: Like this?
Female Nurse: Yeah.
Katy: Well, we have a lot of folks who get injured, they come to the ER, we get them the care that they need at the moment to put them back together. We’d like to get them back home.
Young Female Patient: Bye.