Last update: Feb. 27, 2021
Many visitor policies have changed during this time. Please find answers to frequently asked questions about visiting our hospitals, clinics and doctor offices; how to contact a loved one at a Sharp hospital; and cancellation of classes, events and hospital tours.
- What is the visitor policy at Sharp hospitals?
- How can I contact a loved one who is a patient at a Sharp hospital?
- What are the visitor policies at Sharp Rees-Stealy clinics?
- What are the visitor policies at SharpCare and Sharp Community doctor's offices?
- Are Sharp classes, events and hospital tours canceled?
What is the visitor policy at Sharp hospitals?
While it is safe to come to any Sharp facility for your medical needs, we have implemented new visitation policies for our hospitals to protect those who are most vulnerable in accordance with the County Health Department order.
Until further notice, the following policies are in effect:
- Non-COVID surgical patients (outpatient and inpatient) may receive one surgical support person. The length of visit will be determined by the nursing unit; any exception must be approved by unit leadership. The surgical support person can be present with the patient post-operatively on day of surgery, day of discharge or for discharge teaching. The support person must stay in the patient room and is not permitted in common areas such as the cafeteria, gift shop or lounges.
- No other visitors are allowed to visit a patient at any Sharp hospital or skilled nursing, subacute or transitional care facility, except in an end-of-life situation or if the patient is a minor, and only one adult (18 and older) is allowed to visit a patient in this circumstance.
- Only one adult (18 and older) support person is allowed, when medically necessary, for patients with physical, intellectual and/or developmental disabilities and patients with cognitive impairments.
- Only one adult (18 and older) is allowed to visit an adolescent patient at Sharp Mesa Vista.
- No children are allowed inside the lobbies of Sharp hospital Emergency Departments and Sharp Mary Birch.
- Anyone visiting under these restrictions must be free of any symptoms of respiratory illness.
- Allowed visitors will be screened for health prior to seeing a patient.
Maternity patients: Only one adult (18 and older) support person is allowed for maternity patients at Sharp hospitals, and must be the same person for the duration of the patient's stay. The support person must be without symptoms and agree to follow infection prevention guidance. If the patient tests positive for COVID-19, the support person may remain in the patient's room but should wear a mask at all times. No in and out privileges will be allowed.
At Sharp Mary Birch, a Sharp Mary Birch-employed doula is allowed in addition to one support person. No outside doulas are permitted at this time.
Sharp Mary Birch NICU visitation: Only parents or legal guardians with infant identification bands will be allowed in the NICU. No other visitors or siblings are permitted at this time.
All patients and visitors are encouraged to wear their own face covering upon arrival to a Sharp facility. Patients with influenza-like illness or those wearing gaiters, bandanas, single-layer cloth masks or masks with exhalation valves will be given a standard mask.
To connect with a loved one who is a patient in a Sharp hospital, consider sending an e-card. Your personalized e-card will be printed at the hospital and hand-delivered to your friend or family member.
How can I contact a loved one who is a patient at a Sharp hospital?
We understand it's difficult to be unable to visit family and friends in the hospital, so we've set up a process for loved ones to connect via video chat.
If you would like to speak with a loved one at a Sharp hospital, please call the hospital and ask to be connected to a nurse on the patient's floor. Let the nurse know that you would like to set up a video chat. We are supplying tablets for patients to use for video chats, and our nursing staff will provide instructions on how you can connect.
What are the visitor policies at Sharp Rees-Stealy clinics?
We have implemented new visitation policies for the health and safety of all. If you have scheduled an in-person visit, we require that you:
- Wear a face covering when you arrive. We will provide you with a nonmedical mask to wear for the duration of your visit unless instructed otherwise. If a child is too young to wear a mask, they should be in a stroller covered with a thin blanket.
- No one may accompany a patient to any visit at Sharp Rees-Stealy unless absolutely necessary.
- One adult (18 and older) may accompany a minor to their appointment.
- Two parents may accompany a newborn up to 14 days old to appointments.
- For OB visits, the expectant partner may attend via FaceTime, Skype or another mobile video app.
- Contact your provider for guidance before your visit if you have COVID-19 symptoms.
- Arrive 15 minutes early for a COVID-19 screening. You may need to wait outside after check-in, and we'll contact you when the doctor is ready to see you.
Please bring a photo ID, proof of insurance, list of current medications (or medication bottles) and, if seeing a pediatrician, immunization record.
We realize this may not be easy for our patients and that some circumstances will warrant exceptions to this policy. Thank you for your understanding.
What are the visitor policies at SharpCare and Sharp Community doctor's offices?
Please contact your doctor's office before coming to your appointment to find out if there are any new policies in place.
All patients and visitors are encouraged to wear their own face covering upon arrival. Patients with influenza-like illness or those wearing gaiters, bandanas, single-layer cloth masks or masks with exhalation valves will be given a standard mask.
Thank you for your patience and understanding.
Are Sharp classes, events and hospital tours canceled?
We are working on transitioning many of our classes and seminars to a virtual experience. Please call us at 1-800-82-SHARP (1-800-827-4277) and select option 2 to learn about webinar offerings. Hospital tours are canceled at this time. Because CPR and advanced resuscitation classes are intended for health care professionals who need their annual recertifications, we are not canceling these important programs.
If there was a fee associated with your class and it was canceled, you will be issued a full refund. If you do not receive your refund in 5 to 7 business days, please call us at 1-800-82-SHARP (1-800-827-4277).
Since we are unable to offer hospital tours at this time, we have created virtual tours for mothers-to-be who are delivering at Sharp Chula Vista Medical Center, Sharp Grossmont Women's Health Center and Sharp Mary Birch Hospital for Women & Newborns.
We're here to help.
How to get the COVID-19 vaccine.
We are following state and county guidelines for COVID-19 vaccination, including phases for vaccine distribution. The County of San Diego is currently vaccinating individuals in all tiers of Phase 1A and Phase 1B. We recommend making an appointment at a County of San Diego vaccination station to receive your vaccine sooner.
Latest update on Sharp's COVID-19 vaccine distribution.
Sharp is staffing four vaccination sites for the County of San Diego. Appointments are required. These sites use the county's online scheduling system. Make your vaccination appointment. Walk-ins are not being accepted. Please keep our phone lines free for other medical needs.