This half-day online seminar is open to Sharp Grossmont Hospital Behavioral Health employees only. It is designed as a refresher for nurses who have completed the one-day Crisis Prevention Institute (CPI) course and also serves as initial instruction to non-nursing personnel, including social workers, psychologists and therapists, who have regular contact with patients.

The virtual course will reinforce crisis prevention and emphasizes early intervention and non-physical methods for preventing or managing disruptive behavior, including CPI's Personal Safety Techniques.

By attending, you will learn how to:

• Identify the behavior levels that contribute to the development of a crisis and choose an appropriate staff intervention for each level
• Identify useful nonverbal techniques which can help prevent acting-out behavior
• Use verbal techniques to de-escalate behavior
• Demonstrate CPI’s Principles of Personal Safety to avoid injury if behavior escalates to a physical level
• Provide for the care, welfare, safety and security of all those who are involved in a crisis situation
• Understand and develop team intervention strategies and techniques
• Recognize the importance of staff attitudes and professionalism in responding effectively to those in your charge
• Demonstrate physical control and restraint positions to be implemented when physical control is necessary as a last resort due to an individual’s dangerous behavior