In 2014, Sharp Chula Vista Medical Center became a Designated Planetree Patient-Centered Care Hospital, alongside its onsite Birch Patrick Convalescent Center, as the first co-located entities in the United States to receive such prestigious recognition.
Over the past four years, the hospital has continued that commitment through an enhanced level of patient care. In 2018, it received additional recognition by receiving the Gold Certification for Excellence in Patient-Centered Care from Planetree, a designation that only 88 health care organizations worldwide have received.
“We’re so proud of our team members who helped secure this recognition and re-designation for our hospital,” says Christine Basiliere, RN, MBA, chief nursing officer at Sharp Chula Vista. “It exemplifies the fact that we prioritize the active participation of patients and their families throughout the healing process, with an emphasis on partnership, compassion, transparency, inclusion and quality.”
This work is carried out through the hospital’s Planetree Steering Committee, which consists of clinical and nonclinical team members from multiple departments at Sharp Chula Vista. The committee meets monthly to discuss certain patient-centered care initiatives that assist in enhancing staff partnership with patients and families; prioritize patient and family comfort; and educate staff on the importance of each patient’s dignity, empowerment and overall well-being.
Examples of patient-centered care at Sharp Chula Vista include:
“This designation is a testament to the way our staff and affiliated physicians and volunteers work together every day to involve patients and family members in their care,” says Pablo Velez, RN, PhD, chief executive officer at Sharp Chula Vista. “They are dedicated to providing high-quality and compassionate care to every patient and every visitor each day in our hospital.”
Three of Sharp’s acute-care hospitals — Sharp Coronado, Sharp Memorial and Sharp Chula Vista — have been designated as patient-centered care hospitals. This coveted recognition signifies a hospital’s excellence in providing treatment that extends well beyond caring for a patient’s ailments, aiming to heal each person as whole. Learn more about patient-centered care at Sharp.