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Sharp Health News

Shayla’s Sharp Experience

Sept. 9, 2016

Shayla’s Sharp Experience

Shayla (left) with her wife (Jackie) on the day of the motorcycle accident.

Our patients often share their hospital experiences with us. Their stories allow us to be a part of their journey at Sharp HealthCare. Shayla’s life was changed in an instant after a motorcycle accident. Here is her incredible story, which she agreed to share with Sharp Health News.

The last thing I remember was looking into my motorcycle mirror and thinking, “Oh, that’s not good.” I realized in that second that the SUV behind me was way too close. Next, I heard a loud noise and everything went black.

I woke up and found myself lying at odd angles in the middle of Interstate 15. It was pretty clear that I was badly wounded and when the paramedics arrived, they debated on where to take me. Although sprawled face down in the highway, I started yelling, “Sharp Memorial! Take me to Sharp Memorial!” I remembered my wife had told me it was a top-rated trauma hospital.

Honestly, I’d seen commercials or heard people talk about The Sharp Experience, but I didn’t really have firsthand experience until that night.

I was diagnosed with a severe pelvic fracture, four broken vertebrae, and numerous abrasions and bruises. The most memorable experience came during one of the first nights in the intensive care unit, when I was in unbearable pain, but unable to move.

My body was hypersensitive and I thought I was going to go crazy because the pad underneath me had bunched up and was making my leg itch. Despite being severely injured, the itch on my leg became my sole focus.

My nurse came in and I told her about the bunched pad and my itching leg. She tugged the pad straight and then gently reached in and scratched my leg. I expected her to straighten the pad but it never occurred to me that she would scratch my leg!

I almost started crying. In that moment, everything shifted. I knew that I was safe and would be well-cared for.

I thought that was an isolated example of the care at Sharp, but I was impeccably cared for throughout my stay. Everything from my nurses and aides helping me write questions on the board in my room to help me remember things, to ordering (and receiving) steamed vegetables at meals, to daily visits from my trauma doctor — I truly felt heard and valued.

My Sharp Experience didn’t end when I left the hospital. I had a home health aide who would come help me bathe twice a week. She made it feel like a spa treatment each time, which was such a treat to my battered body.

After three months of being unable to bear weight, with the help of Sharp Home Care physical therapy, I recently started learning to walk again.

I’ve been given countless examples of The Sharp Experience during my healing journey. It has helped me see that it’s not just a catchphrase or tagline. It’s having every Sharp employee, every step of the way, go above and beyond to help me heal.

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