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Video and Phone Doctor Visits for Sharp Rees-Stealy Patients

Video and Phone Doctor Visits for Sharp Rees-Stealy Patients

At Sharp Rees-Stealy, the safety and well-being of our patients and staff is our top priority.

Most health insurance plans have waived cost-sharing for video and telephone visits during the COVID-19 pandemic. However, for non-COVID-19 related telemedicine visits, some health plans have not waived patient responsibility. These copay, coinsurance and deductible costs are similar to those for in-person offices visits and will be billed to you.

Patients who have selected Sharp Rees-Stealy as their provider under a contracted HMO plan will have no copays or deductibles for telehealth visits. Please check with your insurance company for details.

Get the care you need, wherever you are.

If you have a health care concern, we want to address it immediately. Here's how you can reach us.

Video and phone visits with your doctor plus

At Sharp Rees-Stealy, we are proud to offer a variety of doctor's appointments from the convenience of your smartphone, computer or tablet.

If you have a medical concern or require a follow-up appointment — and you'd like to save a trip to the doctor's office — a video or phone visit may be right for you. Plus, you'll be able to connect with your doctor from wherever is most convenient for you.

Video and phone visits are ideal for follow-up appointments and for certain medical conditions, such as:

Flu
Sore throat
Medication management and questions
Depression and anxiety
Skin rash or infection
Backaches
Bug bites
Cuts and wounds
Eye problems
Joint problems
Minor burns/sunburn
Nausea/vomiting/diarrhea
Shingles
Sinus problems
Sprains and injuries

You are eligible for video or phone visits if you:

Are a patient of a Sharp Rees-Stealy doctor who offers video or phone visits
Have been seen by that doctor in the last 12 months

If you meet the above criteria, simply ask if you may schedule a video or phone visit when you make your next appointment. As an added convenience, you may use FollowMyHealth® to schedule a video visit. FollowMyHealth is a patient portal owned and operated by Allscripts, Inc., and provided by Sharp Rees-Stealy as a service for patients. Copayments may apply depending on your health plan.

Learn more about setting up your video visit.

Personal medical advice over the phone plus

You can receive free health advice over the phone by calling 858-499-2600 during business hours Monday through Friday.

After-hours medical advice over the phone plus

When you have a health question or concern after regular business hours, a single phone call to our Nurse Connection® service puts you in touch with a registered nurse who can help you determine the most appropriate treatment. To speak to a nurse after hours or on the weekend, please call 1-800-767-4277.

Find out more.

For more information about our video and phone services or for help choosing a Sharp Rees-Stealy physician, please call 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 7 am to 7 pm, or search for a Sharp Rees-Stealy doctor.