Sharp Account

We are experiencing an unexpected outage on Sharp Account and related pages, and are working to resolve it. We hope to be back up and running soon. 

This outage will not impact your care. 

All our electronic medical records, scheduling systems and clinical systems are functioning as usual. You can attend appointments and visit our locations as needed. We are continuing to support the health and safety of our patients while we provide care at our facilities. 

If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room. 

How to manage your care during this time.

Below, you’ll find some helpful phone numbers and information. If you have a FollowMyHealth account, you can continue to access FollowMyHealth® to connect with your doctor and manage your care. 

Billing: 

• Hospital payments: 858-499-2400 

• SharpCare payments: 858-499-2044 

• Monday through Friday, 8 am to 4:30 pm 

• Make a one-time bill payment 

Classes and events:

• Call 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 7 am to 7 pm 

Self-service options: 

• Request your medical records 

• Schedule an appointment 

Sharp Rees-Stealy patients: 

• Book an in-person or virtual appointment: 

  • Sign in to FollowMyHealth to schedule or cancel a visit 

  • Call us at 858-499-2600 for assistance

  • View our phone directory for department phone numbers 

• Refill prescriptions at Sharp Rees-Stealy pharmacies 

Sharp Health Plan members:

• Visit www.sharphealthplan.com

• Contact Customer Care at customer.service@sharp.com or 858-499-8300

Still need help? 

If you need additional assistance, use the chat option below or call us at 1-800-82-SHARP (1-800-827-4277), Monday through Friday, 7 am to 7 pm.