How to request your medical records
We keep your health care records secure and confidential. With your consent, we can provide records to any person or company you authorize.
We will only release the information you authorize so please be specific about the types of information and dates of service authorized. When filling out the authorization form, choose the Sharp facility or facilities you are requesting records from. Sharp will only release the records from the facility you indicate.
A Sharp account offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health. To create a Sharp account:
On mobile, download and open the Sharp app.
On desktop, go to sharp.com/app.Choose Use activation code if you received an activation code from us. If you don’t have an activation code or it expired, choose I don't have a code.
Enter your ZIP code and date of birth.
Verify your contact information.
Create your username and password.
Once your Sharp app account is created:
Click Menu
In the search field, type Share health record
Select the option Get a copy of your personal reference
You may also request records from another provider be sent to Sharp using the paper form.
If you have questions, give us a call at 858-541-5400, Monday through Friday, from 8 am to 4:30 pm or email shc.records@sharp.com. Please note medical records requested by patients may take up to 15 days to complete.
La cuenta Sharp le permite acceso en línea personalizado y seguro a sus expedientes clínicos. También le permite administrar y recibir información sobre su salud. Para crear una cuenta Sharp:
Desde un dispositivo móvil, descargar la aplicación Sharp.
Desde una computadora, visitar sharp.com/app.
Si recibió un código, elegir Usar código de activación. Si no tiene uno o se ha vencido, elegir No tengo un código.
Ingresar su código postal y fecha de nacimiento.
Verificar su información de contacto.
Crear un nombre de usuario y contraseña.
Una vez creada su cuenta en la aplicación Sharp:
Seleccionar el Menú
En el campo de búsqueda, buscar Compartir expediente clínico.
Seleccionar la opción Obtenga una copia para su uso personal
También puede llamar al departamento de expedientes clínicos al 858-541-5400, de lunes a viernes, de 8 am a 4:30 pm o enviar un correo electrónico a shc.records@sharp.com. Las solicitudes para expedientes clínicos pueden tomar hasta 15 días en completarse.
If you are a health care provider, law office or requesting the medical records for someone other than yourself and not the legal guardian, please use this Sharecare online form. Sharp has partnered with Sharecare to process third-party requests.
If you are requesting records from different locations or departments, you will need to submit each separately.
Please enter one request per submission and do not submit multiple copies of the same request.
Radiology requests for Sharp hospitals should be made directly with the location you were seen:
Sharp Chula Vista: 619-502-3639 or 619-502-4032 (fax)
Sharp Coronado: 619-522-3721 or 619-502-8552 (fax)
Sharp Grossmont: 619-740-4005, 619-740-4127 (fax) or SGH.ImagingRecords@sharp.com
Sharp Mary Birch, Sharp Memorial, James S. Brown Pavilion and Sharp Mesa Vista: 858-939-5092 or 858-939-5059 (fax)
To request records from a Sharp Community Medical Group (SCMG) or SharpCare Medical Group visit, you must contact your provider's office or the facility at which you received your care. SCMG and SharpCare offices may release your medical records only if signed consent has been obtained from you or the person legally responsible for making your medical decisions. For minors, a parent or legal guardian must sign consent.
Please print and use this permission to discuss protected health information form to allow someone to speak to Sharp Rees-Stealy representatives regarding your medical care, billing information or both.
This does not grant permission to make decisions about your health care or to request or receive medical records.
Return completed forms by:
Email: srs.forms@sharp.com
Fax: 858-636-2424
Mail: Attention HIM
300 Fir Street
San Diego, CA 92101
For records prior to March 1, 2024, please sign in to FollowMyHealth.
How to view your medical excuse document from your computer:
Sign in to your Sharp account
Navigate to My record then Documents
Click on View, download or send records
How to view your medical excuse document from your mobile device:
Sign in to Sharp app
Select Records then click the document you are looking for
Learn how to obtain a birth certificate or request a Social Security number for your newborn.
If you have a FollowMyHealth account, you still have read-only access to many of your past health records. Records must have been added before March 1, 2024, including doctor notes from appointments, lab results, care plans, discharge summaries and more. Before you submit your medical records request, sign in to your FollowMyHealth account and review your information.
Sign up for the new Sharp account
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