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Classes and Events

Understanding the Patient Experience Class for the Medical Practice

Learn how to measure patient satisfaction at this free class for Sharp Rees-Stealy leads and above.

Where

Sharp Corporate Office

Room 176
8695 Spectrum Center Blvd.
San Diego, CA 92123
Get driving directions
When
Wednesday, Oct. 4, 1:30 to 3:30 pm

Sign up now

Free
  • Registration closes Oct. 2

Presented by Sharp HealthCare plus

This course is an introduction to why and how we measure the patient experience at Sharp HealthCare. The course will focus on the Press Ganey tools and resources for measuring and tracking patient satisfaction. It is designed specifically for Sharp Rees-Stealy leads and above.

We will review the following:

  • Importance of the patient experience
  • Merit-based Incentive Payment System (MIPS) and physician transparency
  • Survey process and methodology
  • Accessing and interpreting patient satisfaction data

Cancellation Policy plus

If you need to cancel your registration for this event, please call 1-800-827-4277 Monday through Friday, 7 am to 7 pm, or log in to your account to cancel online.

Parking Information plus

Free visitor parking is available from the lot entrance on Spectrum Center Boulevard. Employee parking is available in the front, back and side of the Spectrum building. The four entrances on Tech Way require an activated employee badge.

Presenter Information plus

This course will be led by Tony Laow, a senior specialist in consumer research, and Holly Miodek, a consumer research analyst.

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