Woman paying her bill on tablet device with a credit card.

Help paying your bill

Sharp HealthCare offers financial assistance for qualifying patients who need help with emergency or medically necessary care. Financial assistance is available for qualified low-income patients to assist with all or part of a hospital bill.

Financial assistance documents

Financial Assistance Policy





Policy for Billing, Collection and Bad Debt Review

Need documents in another language?

If you would like to request a translation in a language that is not already available, please email your request to pfsprivate.pay@sharp.com.

Eligibility criteria

  • All patients with a family income at or below 400 percent of the most recent federal poverty level.

  • Patients who have insurance coverage and a family income at or below 400 percent of the federal poverty level, and whose medical expenses for themselves or their family, incurred at the hospital affiliate or paid to other providers in the past 12 months, exceed 10 percent of the patient's family income.

How to apply

Download and print an application

To see if you qualify for financial assistance, complete a Sharp HealthCare standardized application form.

If you need assistance with completing the application or for more information on financial assistance you can call 858-499-2400, available Monday through Friday from 8 am to 4:30 pm. You can also request an application by calling the same number.

Apply electronically using the SharpApp

  • Sign in to your SharpApp account.

  • Under "Your Menu" options, go to "Billing" and then "Financial Assistance."

    • If you do not have a SharpApp account, click on "Use activation code" or "I don’t have a code" to register.

Complete application and submit all required documents

Please send copies of original documents as they will not be returned.

  • Copy of individual tax return (1040) for current tax year, or

  • Copy of two most recent pay stubs

Sharp HealthCare hospital contact information

Please contact these Sharp HealthCare offices for more information.

Return application and supporting documents

Please mail applications and supporting documents to:

Sharp HealthCare
Private Pay Unit PFS/ICD 3rd Floor
8695 Spectrum Center Blvd.
San Diego, CA 92123

You can also submit your application by fax to 858-636-2368 or email SPE.PFSFinancialAssistance@sharp.com.

Hospital Bill Complaint Program

The Hospital Bill Complaint Program is a state program which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.

If you need help in your language, please call 858-499-2400. The office is open 8 am to 4:30 pm, Monday through Friday and is located at 8695 Spectrum Center Blvd, San Diego, CA 92123-1489. Aids and services for people with disabilities, like documents in braille, large print, audio, and other accessible electronic formats are also available. These services are free.

For more information

If you have any questions or need assistance completing the forms, please send us an email or call 858-499-2400, Monday through Friday, 8 am to 4:30 pm.