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Classes and Events

Urgent Care Intake 101 Class for Sharp Rees-Stealy LVNs and MAAs

Fee: Free

This 2-hour virtual course will give Sharp Rees-Stealy Urgent Care licensed vocational nurses (LVN) and medical administrative assistants (MAA) a better understanding of the triage system utilized by the registered nurses. You will also learn about the crucial role LVNs and MAAs play in the patient intake process.

By attending this course, you will be able to:

  • Define triage and identify its essential components
  • Discuss the difference between triage and intake
  • Know importance of a triage system in the urgent care setting
  • Understand the MAA and LVN responsibilities in the intake process
  • Discuss case scenarios and how to use the SBAR (Situation-Background-Assessment-Recommendation) technique
  • Understand the must-haves of intake documentation

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