Patient Rights and Privacy

Terms of Use

Please read this agreement completely and carefully before accessing this website. If you choose to use sharp.com or any of its features, health tools and calculators, mobile and text messages, email newsletters, RSS, videos, widgets and social media, you agree to be bound by the terms and conditions below.

We will update our Terms of Use periodically without notifying you of changes; please reference this document frequently to be aware of updates. We may also add or change website features at any time. Each time you access sharp.com, you signify that you accept the Terms of Use in their current form.

We understand that information about you and your health is confidential. We are committed to protecting the privacy of our patients' health information. Read our privacy practices for more information.

1. Disclaimers

2. Online conduct

3. Consents and copyrights

4. Registration and security

5. Collection and use of personal information

6. Collection and use of anonymous information

7. Communications from Sharp HealthCare

Disclaimers

If you have a life- or limb-threatening emergency, dial 911 immediately.

Sharp.com is an online information and communication service. Sharp HealthCare provides sharp.com to the community for educational purposes only, and the information provided through this website should in no way be taken to be the provision or practice of medical, nursing or health care diagnosis; advice; or be considered a substitute for a call, visit, consultation or advice from your physician or other health care providers.

If you have specific health-related questions or a health problem, please contact your physician or other health care provider. We have used reliable sources in an effort to provide broad consumer understanding and knowledge of health-related topics, but do not depend on the information presented on this website, as each individual case is different.

Except for information, products or services clearly identified as being supplied by Sharp HealthCare, Sharp HealthCare does not operate, control or endorse in any way information, products or services on the internet.

While we take reasonable measures to protect our website, we cannot guarantee the safety of any internet connection, or that downloaded or viewed content will be free of contaminating or destructive properties. You are responsible for implementing sufficient procedures to protect yourself and your computer system.

Links to other websites are provided as a convenience for you. However, other websites are neither managed nor controlled by Sharp HealthCare. While we make reasonable efforts to include other websites that provide relevant information, neither Sharp HealthCare nor its employees, agents or contractors review, control or take responsibility for the content or operation of these websites.

The information displayed in or through Sharp.com is provided without warranties of any kind, expressed or implied, including but not limited to, those of title, merchantability, fitness for a particular purpose, non-infringement, or any warranty arising from a course of dealing, usage or trade practice. Sharp HealthCare will not be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance upon the information provided. By accessing this website and the Internet generally, you assume all responsibility and risk for use.

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Online conduct

You agree not to use Sharp.com or any of its features for any purpose that is unlawful, harassing, destructive, or otherwise prohibited by this agreement. You are personally responsible for the material that you send and for adhering to rules of conduct on any page of Sharp.com. We reserve the right to deny access to any part of Sharp.com at our sole discretion.

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Consents and copyrights

All trademarked or copyrighted material contained within these pages, including but not limited to logos, marks, content, documents, forms, images, illustrations and videos, are owned by or licensed to Sharp HealthCare. Any reproduction or redistribution of this material beyond personal use is prohibited without the express written consent of Sharp HealthCare.

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Registration and security

You will be required to register for an account to participate in certain Sharp.com services. You will be asked to use your email address as a username and create a password, and to provide information pertinent to your account. You are responsible for securing the confidentiality of your password. When choosing a password, select a combination of letters and numbers that isn't guessable by someone who knows you. Examples of weak passwords include those that incorporate your family member's and pet's names, sports teams or hobbies, or license plate numbers. The username and password you create may also allow you to sign in to additional websites that have a single sign-on relationship with Sharp.com.

You must be at least 18 years old to register for an account. We do not knowingly allow users under 18 to have their own accounts. You may cancel your account at any time by emailing info@sharp.com. We reserve the right to cancel or remove accounts that impersonate another person, are abusive, illegal or are otherwise inappropriate or which are used to violate any part of this agreement.

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Collection and use of personal information

We will not collect your name, email address or other personal information unless you voluntarily provide it. We will not sell, trade, rent or share personal information about you or other website visitors to any third party, absent your permission.

We collect, use and store the following personal information:

Names and email addresses for email newsletter subscriptions, online surveys, customer feedback and contact forms and other communications with Sharp HealthCare. We will not send unsolicited email messages to you or other website visitors. Email messages sent to sharp.com users are strictly limited to email newsletter subscriptions, responses to questions or other uses in which the user has specifically requested or initiated the message.
Personal information (such as, but not limited to, name, email address, billing and shipping address, date of birth and date of health care service) when you register for a class, pay a bill, make an online donation, request a prescription refill, purchase a product, take a survey or participate in other online functions.
We use your credit card information to process payments or donations. We do not store credit card numbers. All credit card transactions are secured and processed using the standard practices of banks and retail stores.
Demographic information (such as, but not limited to, gender and ethnicity), which is optional unless you are applying for a job.

By providing additional personal information and undergoing a confidential identity verification process, you can connect your medical record to your Sharp.com account and view or update your medical information at your convenience. If you choose this option, the personal information you provide will be used in the following manner:

You will be asked to provide your birth date and social security number to help us match the account you create to your existing medical record.
You will be asked to verify your identity by answering questions about your previous residences and credit history, which Sharp or a Sharp vendor checks against publicly available databases. The questions and answers will not be collected, used or stored on Sharp.com.

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Collection and use of anonymous information

By using sharp.com, you consent to the collection and use of information as discussed below. Changes in this policy will be posted on this page so you will always know what information is being collected, how it is being used and under what circumstances it is being disclosed.

Sharp may use third-party software for targeted advertising. These third-party vendors may place cookies on your internet browser so that we can show you Sharp-related information in the future. If you wish to opt out of this practice, you may do so at http://www.aboutads.info or at http://www.networkadvertising.org/choices.

We collect the following nonpersonal information about our website visitors on an aggregated basis:

Date and time of visit
IP address (numbers that identify your internet service provider or network)
Name of the internet browser you used to visit sharp.com
Pages visited and files downloaded on sharp.com
Referring website (the last website you visited before coming to sharp.com)
Search keywords used to find sharp.com
Type of computer (PC or Mac) you used to visit sharp.com

This information is used to improve your experience on sharp.com. We regularly make changes and updates to sharp.com based on the collection of this information. Website administrators will gather this information and may report on broad user trends, site usage and popular webpages to senior leaders within Sharp HealthCare.

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Communications from sharp.com

If you are an email subscriber, you may be contacted by Sharp HealthCare about new programs, services, website features, classes, etc. These communications do not relate to your clinical care or health care information, and HIPAA-protected data is not used in sending these messages. We will only send you information related to offerings at Sharp HealthCare. If you do not wish to receive promotional emails from Sharp, email us at info@sharp.com. You must be 18 years of age or older to communicate with us by email or to subscribe to our email newsletters.

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