Sharp Rees-Stealy Medical Group
Your Video Visit With Your Doctor
Now that you've scheduled your video visit with your doctor, let's walk through the next steps.
After you schedule your video visit, you'll receive an email from Sharp HealthCare with the subject line: "Your Sharp HealthCare Video Visit." Watch for this email, as it will contain information you'll need to attend your appointment.
Getting set up.
If you would like to have your visit from an iPhone or iPad, download the app or find it by searching for "Video Visits 3.0" in the App Store.
If you you will be accessing your video visit from an Android mobile device or a desktop computer, the video visit will launch through Chrome or Firefox (Internet Explorer and Safari are not compatible). You will not need to install anything.
On the day of your video visit, we recommend you join the visit a few minutes before your scheduled appointment time to ensure your camera and microphone are working properly.
It's also helpful to find a quiet place for your visit so you can be free of distractions and feel comfortable discussing any medical concerns.
Joining your video visit.
When you're ready to join your video visit, open the email and click the link that says "Enter Waiting Room." This will take you to our Video Visit Waiting Room, where you will be logged in automatically. One of our patient service representatives will welcome you, ensure your connection is good and explain what to expect from your appointment.
If you experience any issues joining your video visit, our Help Desk team members will be happy to assist you. Just give us a call at 858-627-5201.
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"I strive to promote the physical, mental and emotional well-being of my patients."
"I enjoy connecting with patients and their families to provide open and caring communication."
"My goal is to provide excellent medical care with the latest treatments while making my patients feel at ease."
"The Sharp Experience means supporting patients and providing a guiding hand when they need it the most."
"I try to get patients back to both work and normal activity levels as quickly as possible."
"Our practice is successful because we do what is best for the patient first, the group second and the physician third."
"The Sharp Experience means constantly striving to exceed patient expectations in a collaborative and supportive environment."