Sharp account frequently asked questions

What do you need help with?

• I want to download the Sharp app

• My username and password aren't working

• I need a new activation code

• I am missing information in my medical record

• I can't message my provider

• I want to connect to a minor's account

• I want to connect to an adult's account

• Can I refill my prescriptions through the Sharp app?

• How do I pay my bill?

• Can I watch tutorial videos?

Setting up your account

Your medical record

Technical support

Appointments

Managing appointments

Virtual visits

Same-day virtual care

Connecting family accounts