How to request your medical records

A Sharp account offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health.

To create a Sharp account:

• Download and open the Sharp app.

• Choose Use activation code if you received an activation code from us. If you don’t have an activation code or it expired, choose I don't have a code.

• Enter your ZIP code and date of birth.

• Verify your contact information.

• Create your username and password.

Once your Sharp account is created:

• Click Menu

• Access your records under Health records

• If you would like to request a copy, return to the menu and click Sharing

• Click Sharing Hub

• Select the option Get a copy for your personal reference

If you have questions, give us a call at 858-541-5400, Monday through Friday, from 8 am to 4:30 pm or email shc.records@sharp.com. Please note medical records requested by patients may take up to 15 days to complete.

A Sharp account offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health.

To create a Sharp account:

• Go to sharp.com/app.

• Choose Use activation code if you received an activation code from us. If you don’t have an activation code or it expired, choose I don't have a code.

• Enter your ZIP code and date of birth.

• Verify your contact information.

• Create your username and password.

Once your Sharp app account is created:

• From the home screen, select Share health information

• Choose Request and share health records (Sharing hub)

• Select Get a copy for your personal reference

• Choose Download health information

• Select single visit, date range or all visits to download your document(s)

If you have questions, give us a call at 858-541-5400, Monday through Friday, from 8 am to 4:30 pm or email shc.records@sharp.com. Please note medical records requested by patients may take up to 15 days to complete.

You may request records from Sharp Rees-Stealy and Sharp hospitals using this paper form (English or Spanish). Please note there may be a charge of $6.50.

Learn how to request records from Sharp Community Medical Group and SharpCare.

We will only release the information you authorize so please be specific about the types of information and dates of service authorized. When filling out the authorization form, choose the Sharp facility or facilities you are requesting records from. Sharp will only release the records from the facility you indicate.

If you have questions, give us a call at 858-541-5400, Monday through Friday, from 8 am to 4:30 pm or email shc.records@sharp.com. Please note medical records requested by patients may take up to 15 days to complete.

Walk-in services

Our walk-in services are available Monday to Friday, 8:30 am to 4:30 pm, at the locations below.

• On-site records requests can be dropped off during these hours, but same-day pickup may not be available. In-person pickups are by appointment only.

• Subpoenas and third party requests should be emailed to shc.records@sharp.com or call 858-541-5400 for more details.

Locations

• Sharp Rees-Stealy Del Mar

• Sharp Rees-Stealy Downtown

• Sharp Rees-Stealy Otay Ranch

• Sharp Rees-Stealy Rancho Bernardo

• Sharp Rees-Stealy Santee

• Sharp Rees-Stealy Scripps Ranch

• Sharp Rees-Stealy Sorrento Mesa

Please call Sharp Rees-Stealy Health Information Management at 619-644-6950.

If you are a health care provider, law office or requesting the medical records for someone other than yourself and not the legal guardian, please use this paper form (English or Spanish).

To request records from a Sharp Community Medical Group (SCMG) or SharpCare Medical Group visit, you must contact your provider's office or the facility at which you received your care. SCMG and SharpCare offices may release your medical records only if signed consent has been obtained from you or the person legally responsible for making your medical decisions. For minors, a parent or legal guardian must sign consent.

To request records from Sharp Tri-City Medical Center (formerly called Tri-City Medical Center, follow these steps:

1. Print, fill out and sign the Tri-City Medical Center Authorization to Release Medical Records (English version or Spanish version).

2. Fax the form at 760-940-3414

3. Email the form to medicalrecords@tcmc.com

4. Mail the form to:
   Sharp Tri-City Medical Center
   Medical Records Department
   4002 Vista Way
   Oceanside, CA 92056

If you have any questions, please call us at 760-940-3025.

Please print and use this permission to discuss protected health information form (English or Spanish) to allow someone to speak to Sharp HealthCare representatives regarding your medical care, billing information or both.

This does not grant permission to make decisions about your health care or to request or receive medical records.
Return completed forms by:

Email: shc.records@sharp.com

Fax: 858-636-2287

Mail: Attention HIM
300 Fir Street
San Diego, CA 92101

You can also give another person access to view your medical and billing information directly through the Sharp app by adding them as a proxy.

For more information about the Sharp app, including how to set up an account and manage your care, visit Sharp app FAQs.

Learn how to obtain a birth certificate or request a Social Security number for your newborn.

If you have a FollowMyHealth account, you still have read-only access to many of your past health records. Records must have been added before March 1, 2024, including doctor notes from appointments, lab results, care plans, discharge summaries and more. Before you submit your medical records request, sign in to your FollowMyHealth account and review your information.